These terms apply to purchases made in the FERVUNO store. By placing an order, you confirm that you have read the essential product information, the price, any applicable charges and these terms.
1. Products and information
We do our best to show the essential features of our products clearly. Images may be illustrative, and small differences in presentation that don't change the product's essential features may exist.
2. Prices
The price that applies is the one shown in the store when you place your order. The total amount, including any additional charges, is shown before you pay. Promotions and previous prices only apply while they are actually in effect.
3. Orders and payment
Orders are subject to availability and to the payment being authorized. We may cancel or refund an order in case of an obvious pricing error, inability to supply, reasonable suspicion of fraud or another legitimate reason, and we'll let you know when appropriate.
4. Shipping
Delivery conditions, destinations, costs and possible incidents are described in our Shipping Policy.
5. Returns
You have 14 days from receiving the product to return it. See our Returns & Refunds policy for how it works.
6. Legal guarantee
Products are covered by the legal guarantee of conformity that applies to your purchase. This doesn't affect any other rights you have as a consumer.
7. Use of the store
You may not use the store for unlawful or fraudulent purposes, or in any way that could harm its security, its operation or other people.
8. Intellectual property
The text, graphics, design and other original content of the store are protected by law. They may not be reproduced or used commercially without permission, except where the law allows it.
9. Liability
Nothing in these terms limits the rights you have as a consumer that cannot be waived. We aren't responsible for failures caused solely by circumstances beyond our reasonable control, without prejudice to the obligations the law imposes on us.
10. Applicable law and contact
These terms are interpreted in accordance with the applicable consumer law. For any question about an order, use our Contact page.