Returns
You can return your purchase within 14 days of receiving it, without giving a reason.
How to request a return
Before sending anything back, let us know through our Contact page and include your order number. We'll send you the return instructions and address.
Condition of the product
Please handle the product only as much as needed to check what it is and how it works, as you would in a store. If the product loses value because it was handled more than necessary, we may take this into account as the law allows. Keep the packaging and all components until the return period ends.
Return shipping costs
If you change your mind, the cost of sending the product back is paid by you. If the product is defective, arrived damaged or isn't what you ordered, we'll cover reasonable return costs or offer an equivalent solution.
Refunds
When a return is accepted, we refund the payment you made, including the standard shipping cost where the law requires it. Extra costs from choosing a delivery method more expensive than standard shipping are not refunded. Refunds go back to your original payment method, within the time required by law. We may wait to issue the refund until we've received the product or you've shown proof that you sent it, whichever comes first.
Wrong, damaged or defective items
If you receive the wrong product, a damaged one or one that doesn't match its description, contact us as soon as possible through our Contact page with your order number and, if helpful, photos of the problem. This policy doesn't affect your legal rights.